Grammi

Help & Support

Is barcode scanning really free?

Yes. Scanning, adding food by hand and daily totals are free with no limit, and will stay that way.

A product isn't found.

Photograph its nutrition label. Grammi reads the numbers, you check them, and the product is remembered the next time you scan it.

How do I restore Pro on a new iPhone?

Open the Grammi Pro page (swipe from the Today screen) and tap Restore purchases.

How do I cancel my subscription?

iPhone Settings → your name → Subscriptions → Grammi. It stays active until the end of the period you paid for.

Will I lose my diary if I change phones?

No — your diary moves to the new iPhone with an iCloud or computer backup, or with Quick Start. There is no cloud sync yet. You can also export a CSV from Settings.

The fasting times look off.

In the fasting screen, pick the calculation method your country uses, or enter the times yourself. Calculated times can differ from your local timetable by a few minutes.

Something else? Write to us:
grammiapp@hotmail.com